Privacy Policy

1. Introduction

Welcome to KMR Craft's Privacy Policy. This policy describes how KMR Craft collects, uses, processes, and discloses your information, including personal information, in conjunction with your access to and use of our website located at kmrcraft.com and our services.

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us. This may include:

• **Account Information:** Name, email address, password, and phone number when you register.
• **Payment Information:** If you make a purchase, our third-party payment processors collect your payment details. We do not store complete credit card numbers.
• **Communications:** Information you provide when you contact customer support or participate in surveys.

2.2 Information We Collect Automatically

When you access or use our Site, we automatically collect certain information about your device and usage patterns, including:

• **Log Data:** IP address, browser type, operating system, referring/exit pages, and date/time stamps.
• **Device Information:** The hardware model and unique device identifiers.
• **Usage Data:** How you interact with our services, such as pages viewed and time spent on pages.

3. How We Use Your Data

We use the information we collect for various business purposes, including to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including confirmations and invoices.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and provide customer service.
• Monitor and analyze trends, usage, and activities in connection with our services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

We will only process your Personal Data when we have a lawful basis to do so, such as necessity for the performance of a contract, our legitimate business interests, or your consent.

4. Data Sharing & Disclosure

We may share your information in the following circumstances:

• **With Service Providers:** We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., hosting, payment processing, email delivery).
• **For Legal Reasons:** We may disclose information if we believe disclosure is in accordance with any applicable law, regulation, or legal process.
• **Business Transfers:** If we are involved in a merger, sale of assets, or acquisition, your information may be transferred as part of that transaction.

5. Data Security & Retention

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations, resolve disputes, and enforce our legal agreements.

6. Your Privacy Rights

Depending on your location (such as the EEA, UK, or California), you may have certain rights regarding your personal information, including:

• **The right to access** data we hold about you.
• **The right to correct** inaccurate or incomplete data.
• **The right to delete** (erase) your personal data.
• **The right to restrict or object** to certain processing of your data.
• **The right to data portability.**

To exercise these rights, please contact us using the details provided in Section 8. We will respond to your request in accordance with applicable law.

7. Cookies & Tracking Technologies

We and our partners use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

[Optional: For more detailed information, please refer to our dedicated Cookie Policy page.]

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

KMR Craft
Shop No-13, 118, Sher-E Bangla Road, Hazaribagh, Dhaka-1209
Email: safinladiesandkidscollection@gmail.com
Phone: 01975-000471